1What this policy means
We respect your privacy. We collect only what we need. We keep it safe. We never sell your data. This policy explains what we collect, why, and how you can control it.
2What we collect
You give us:
- Name, email, phone, address
- DOB and last 4 of SSN (only if you choose to share)
- Credit reports/details you upload or authorize
- Business info for funding help
- Messages, forms, bookings, and documents
- Payment info (handled by our PCI-compliant processor)
We collect automatically:
- IP, device, browser, pages viewed, time on page
- Cookies and pixels (e.g., Meta Pixel/CAPI, analytics)
From partners (only with consent):
- GoHighLevel/Calendly for booking/CRM
- Authorize.net for payments
- Credit monitoring/report tools you connect
No hard pulls. We never do a hard inquiry.
3Why we use your info
- Deliver services: credit review, disputes, coaching, funding help
- Book calls, send reminders, provide support
- Take payments, handle invoices, process refunds
- Improve the site and fight fraud
- Send updates and marketing (opt out any time)
- Follow the law (CROA, FCRA, FTC rules)
4Legal bases (plain English)
- Consent: You said yes
- Contract: We need it to serve you
- Legitimate interest: Improve service / prevent abuse
- Legal duty: We must keep records when required
5Sharing
We do not sell your data. We share only with:
- Vendors/Processors: Authorize.net, GoHighLevel/Calendly, email/SMS tools, analytics/pixels
- Compliance: Courts, regulators, lawful requests
- Business transfer: If we sell or merge, your data stays protected
6Cookies & tracking
We use cookies/pixels for site performance, analytics, and ads measurement. You can block cookies in your browser. Some features may stop working if you do.
7Data security
We protect data with technical and organizational safeguards. No system is 100% secure. Payments run through PCI-compliant processors (e.g., Authorize.net).
8Data retention
We keep data only as long as needed for services, legal reasons, or accounting. Then we delete or anonymize it.
9Your choices
- Access, update, or delete data: email us
- Marketing opt-out: click "Unsubscribe"; reply "STOP" to SMS
- We do not respond to browser "Do Not Track" signals today
- Extra rights (like CA/other state laws) honored where applicable
10Children
Our services are for adults. We do not knowingly collect data from children under 13.
11International users
We are U.S.-based. By using our site, you agree your data may be processed in the U.S.
12Changes
If we update this policy, we'll change the date above and post it here.
13Contact Us
Questions or requests? We're here to help!
📞 Phone
469-739-6402
Mon–Fri, 9am–6pm CSTsupport@unlockyourdreamscore.com
We respond within 24 hours